Customer_Service (1).pngModernize at your pace without breaking your ecosystem.

Hansen unifies CIS, cloud-native MDM, and AI into a modular platform that supports complex billing, regulatory, and operational needs.

 

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Simplifying Municipal Billing Without the Workarounds

Water utilities face growing pressure from complex rate structures, regulatory oversight, and rising customer inquiries, often while operating with lean teams. Legacy CIS systems add friction, forcing manual adjustments, spreadsheets, and custom workarounds that slow billing cycles and increase risk.

Hansen CIS modernizes municipal billing with configurable rate engines, automated workflows, and flexible data exchange designed specifically for public water utilities. Billing teams can implement changes faster, reduce reliance on specialized staff, and deliver accurate, transparent bills the first time every time.

See How in Our New eBook

 
 

Read Why Other Utilities Use Hansen

Utilities have reduced CIS operating costs after transitioning to our cloud-ready deployment.

Read It in this Case Study

 

Why Utilities Choose Hansen CIS

A flexible, API-first CIS built for municipal water operations

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Rapid Rate Import/Export

Simplify frequent rate updates without manual workarounds or risk of billing errors.

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Calculation Engine

Supports complex demand charges, time-of-use rates, tiered pricing, and seasonal adjustments.

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Automated Delinquency & Collections

Apply policies consistently with automated notices, fees, and payment plans.

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Native Bill Design Control

Create clear water bills, reducing customer confusion and disputes over usage and charges.

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Billing Management

Streamline with automated meter reading validation, exception handling, and bill generation.

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Seamless Integration Across Water Systems

Connect CIS with meter data, finance, and reporting systems using APIs.

 

What Makes Hansen CIS Different


• Intuitive UI/UX and Deployment Agility
• Seamless Integration & Ecosystem Choice
• Trusted by Utilities & Municipalities
• Proactive Security Advantage
• Flexible Deployment (SaaS, PaaS, On-Prem)


Your priorities. Our proven platform. Powered by our ecosystem.

 

Watch the Hansen CIS Demo Video

See how Hansen CIS can transform your utility - in just 2 minutes.




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